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DANA deposit and withdrawal

DANA is one of the fastest payment rails on lotreonline. To deposit via DANA, log into your account, navigate to the Deposit section, and select DANA from the payment method list. Enter your desired amount — lotreonline accepts deposits ranging from a few thousand rupiah up to several million, depending on your account status and DANA wallet limit. Confirm your DANA phone number, and you will be redirected to the DANA app or web interface to authorize the payment. Once you approve the transaction in DANA, the funds credit to your lotreonline account within subject to verification. For withdrawals, go to the Withdrawal section, select DANA, enter your amount, and confirm your DANA phone number. Our system reviews your withdrawal request within 6–24 hours. Once approved, the funds move back to your DANA wallet within subject to verification. DANA withdrawals are subject to your wallet's daily limit, so check your DANA settings if a large withdrawal is declined.

OVO and GoPay usage

OVO and GoPay work similarly on lotreonline. Both e-wallets require account binding before your first deposit. Log into lotreonline, go to Deposit, select OVO or GoPay, and enter your phone number. You will be prompted to authorize the connection in the OVO or GoPay app. Once linked, deposits appear in your lotreonline account within subject to verification for OVO and subject to verification for GoPay. Withdrawal requests follow the same review process: submit your request, wait 6–24 hours for approval, and funds move to your wallet within subject to verification. Both OVO and GoPay have daily transaction limits set by the wallet provider, so large deposits or withdrawals may be split across multiple days. If you change your phone number, update your wallet details in lotreonline Settings to avoid withdrawal delays.

BCA, Mandiri, BRI, BNI virtual account

Bank virtual accounts (VA) offer a stable deposit and withdrawal option for lotreonline users. When you select a bank VA during deposit, our system generates a unique account number for you. Transfer funds from your personal bank account to this VA number using your bank's mobile app or ATM. The deposit typically credits within subject to verification of the bank confirming the transfer. For withdrawals, submit your request in lotreonline, and we review it within 6–24 hours. Once approved, funds transfer back to the bank account you registered during KYC verification. Bank transfers are subject to your bank's daily transfer limits and may incur small fees depending on your bank. Virtual account numbers remain active for 30 days; if you do not use your VA within that window, request a new one in the Deposit section.

Fees, limits and verification

lotreonline does not charge deposit or withdrawal fees; however, your payment provider (DANA, OVO, bank, etc.) may apply small transaction fees. account preferences depend on your account status and payment method. New accounts typically start with a daily account preferences of a few million rupiah; this increases after your first successful withdrawal and KYC verification. Withdrawal limits are set per transaction and per day; check your account settings for current limits. KYC verification is required before your first withdrawal. You will need a valid ID (passport, national ID, or driver's license) and a recent address proof (utility bill, bank statement, or rental agreement). Upload these documents in the Verification section; our team reviews them within subject to verification. If verification is delayed, contact support with your account ID.

Resolving a stalled transaction

If your deposit does not credit after the expected window, first check your lotreonline transaction history. If the status shows "pending," wait an additional subject to verification. If it shows "failed," your funds return to your payment method within 24 hours — check your DANA, OVO, or bank account. If funds do not appear after 48 hours, contact lotreonline support with your transaction ID and payment method. For withdrawals under review longer than 24 hours, email [email protected] with your account email and withdrawal ID. Provide a brief description of the issue. Our team investigates and either approves your withdrawal or requests additional information. In rare cases, we may ask for a recent bank statement or additional ID verification to complete the review. Always keep your account details and contact information current to avoid delays.